How to Fix Launch X431 Mercedes W213 “Function is Not Activated” Issue

Problem
When performing diagnostics on a 2021 Mercedes-Benz W213 with Launch X431 diagnostic tools, some users may receive the message “This function is not activated.”

This usually means that the required Mercedes-Benz gateway access license has not been activated on the device.

Solution
To access Mercedes-Benz gateway functions, a Mercedes-Benz Gateway License (1 year) is required.

Please note that the Mercedes-Benz gateway access license cannot be purchased separately. It is included in the European SGW Function License package, which is available through the Launch Mall. The package price is $1,151.

Important Note
The European SGW Function License can only be activated on devices registered for European users.

Devices registered under non-European regions cannot activate this license.

Compatible Launch X431 Devices

After activating the correct license, users can continue performing Mercedes-Benz gateway-related diagnostic functions normally.

Read also:

2026 Purchasing VAG FCA Renault Benz SGW License for Launch X431 Guide

Contact us
E-Mail: sales@X431shop.de
Business WhatsApp: +86 17782330462
Tel: 0086-17782330462

www.x431shop.de