Launch X431 PAD VII Elite (PAD 7) now offers online tech support (IM) and remote assistance — ready to help answer customers’ questions.
To get started, go to the main menu of X431 PAD VII Elite.
Tap IM Customer Service icon in the top right corner
Click “Messages” button in the upper right corner to access the service interface
Currently, live technical support is available online from 8:00 AM to 8:00 PM, Monday through Friday (China time), offering 12 hours of real-time assistance.
An AI-powered intelligent customer service feature will be launched soon, enabling quick answers to common questions.
You have the option to translate the interface into your device’s language.
You can also choose “REQUEST REMOTE HELP” for assistance.
Launch technical specialists can take control of your X431 PAD VII scanner remotely to help identify and resolve any issues.
Tech support:
E-Mail: sales@X431shop.de
Business WhatsApp: +86 17782330462
Tel: 0086-17782330462